1. Introduction
These terms and conditions ("Agreement") govern the relationship between Off Piste Ski Trip trading as Off Ends Limited ("Company," "we," "us," or "our"), a company based in England, and the customer ("Customer," "you," or "your") in relation to the booking of a ski trip ("Trip"). By booking a Trip with us, you agree to comply with and be bound by these terms and conditions.
2. Booking Process
2.1. To book a Trip, you must provide accurate and complete information during the booking process. Any errors or omissions in the information provided are the responsibility of the Customer.
2.2. The booking is considered confirmed only when the Company receives full payment for the Trip.
3. Payment
3.1. Payment for the Trip must be made in full at the time of booking.
3.2. We accept various payment methods, and payment details will be provided during the booking process.
4. Cancellations and Refunds
4.1. Full refunds will only be made available to the person named on the booking payment receipt and if requested within 14 days of completing payment.
4.2. The Company reserves the right to cancel or reschedule a Trip due to unforeseen circumstances, including but not limited to adverse weather conditions. The Company may cancel a trip at any time prior to departure if, due to terrorism, natural disasters, political instability or other external events it is not viable for The Company to operate the planned itinerary. In such cases, you will be offered to receive a full refund less any unrecoverable costs.
4.3 The Company is not responsible for any expenses incurred in preparation for travel or the trip experience.
5. Trip Itinerary
5.1. The Trip itinerary is subject to change due to weather conditions, safety concerns, or other factors. The Company will make reasonable efforts to provide a comparable alternative in such cases.
6. Travel Documents
6.1. It is your responsibility to ensure that you have all the necessary travel documents, including passports, visas, and any required medical certificates, to participate in the Trip.
7. Insurance
7.1. You must obtain comprehensive travel insurance that covers trip cancellations, medical emergencies, winter sports activities and other unforeseen events. The Company is not responsible for any costs incurred due to events beyond our control.
8. Liability
8.1. The Company shall not be liable for any injuries, damages, or losses incurred during the Trip, except in cases of negligence on our part.
8.2. If you have purchased a hotel package (a “Package”), The Package Travel and Linked Travel Arrangements Regulations 2018 shall apply. We act as an agent of Balkan Holidays in their capacity as a licensed travel organiser in accordance with the Package Travel and Linked Travel Arrangement Regulations 2018, Balkan Holidays provides financial security for your accommodation option. For more information on the terms and conditions which apply to the Packages, visit: www.balkanholidays.co.uk/balkan_holidays_general/for-your-peace-of-mind.html .
9. Privacy
9.1. By booking a Trip with us, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
10. Governing Law
10.1. This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts in England and Wales.
11. Changes to Terms and Conditions
11.1. The Company reserves the right to amend these terms and conditions at any time. Any changes will be communicated to you, and your continued participation in the Trip will constitute your acceptance of the revised terms.
12. Entire Agreement
12.1. This Agreement represents the entire understanding between the Customer and the Company concerning the Trip and supersedes all prior agreements and understandings, whether written or oral.
By booking a ski trip with Off Ends Limited, an England-based company, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. If you have any questions or concerns, please contact us before booking.
13. Acceptance of Risk
13.1. Skiing and snowboarding are adventurous activities that inherently involve risks. By booking a ski trip with Off Ends Limited, you acknowledge and accept these inherent risks, which may include, but are not limited to:
a) Risks associated with snow and weather conditions, including avalanches, ice, and unpredictable changes in weather.
b) Risks associated with skiing or snowboarding accidents, including collisions with other participants, objects, or terrain features.
c) Risks associated with equipment failure, misuse, or malfunction.
d) Risks associated with physical exertion and high-altitude environments.
13.2. You understand that these risks are an integral part of the skiing and snowboarding experience, and you voluntarily assume all such risks.
13.3. While the Company takes all reasonable measures to ensure your safety, you acknowledge that the Company cannot eliminate all risks associated with skiing and snowboarding, and accidents injuries or deaths may occur despite our best efforts.
13.4. You agree to comply with all safety instructions, guidelines, and rules provided by the Company, its instructors, and the relevant ski resorts. Failure to do so may result in the termination of your participation in the Trip without refund.
13.5. You further agree to release and hold harmless Off Ends Limited, its employees, agents, and affiliates, from any and all claims, liabilities, losses, damages, costs, or expenses that may arise from your participation in the Trip, except in cases of the Company's gross negligence or willful misconduct.
By booking a ski trip with Off Ends Limited, you acknowledge that you have read, understood, and voluntarily accepted the risks associated with skiing and snowboarding as described in this section.
14. Photography and Marketing Consent
14.1. During the ski trip, Off Ends Limited may capture photographs, videos, or other forms of media content ("Media Content") that may include images of participants, including you, enjoying the Trip.
14.2. By booking a ski trip with Off Ends Limited, you hereby grant the Company the irrevocable and unrestricted right to use, reproduce, distribute, and publish the Media Content for marketing, promotional, and advertising purposes, including but not limited to:
a) Company brochures, catalogues, and promotional materials.
b) Company websites, social media accounts, and online marketing.
c) Presentations and promotional videos.
14.3. You understand that the Media Content may be used in both print and digital formats and may be shared with the public.
14.4. If you do not wish to have your image used in promotional materials, you must notify the Company in writing before the start of the Trip. However, the Company cannot guarantee that your image will not appear in Media Content captured by other participants or third parties during the Trip.
14.5. Any personal information, including images and likenesses, will be handled in accordance with our Privacy Policy.
Off Ends Limited
5-7 Buck Street
Camden Collective
London
NW1 8NJ
Last Updated: 22/02/2024
1. Introduction
These terms and conditions ("Agreement") govern the relationship between Off Piste Ski Trip trading as Off Ends Limited ("Company," "we," "us," or "our"), a company based in England, and the customer ("Customer," "you," or "your") in relation to the booking of a ski trip ("Trip"). By booking a Trip with us, you agree to comply with and be bound by these terms and conditions.
2. Booking Process
2.1. To book a Trip, you must provide accurate and complete information during the booking process. Any errors or omissions in the information provided are the responsibility of the Customer.
2.2. The booking is considered confirmed only when the Company receives full payment for the Trip.
3. Payment
3.1. Payment for the Trip must be made in full at the time of booking.
3.2. We accept various payment methods, and payment details will be provided during the booking process.
4. Cancellations and Refunds
4.1. Full refunds will only be made available to the person named on the booking payment receipt and if requested within 14 days of completing payment.
4.2. The Company reserves the right to cancel or reschedule a Trip due to unforeseen circumstances, including but not limited to adverse weather conditions. The Company may cancel a trip at any time prior to departure if, due to terrorism, natural disasters, political instability or other external events it is not viable for The Company to operate the planned itinerary. In such cases, you will be offered to receive a full refund less any unrecoverable costs.
4.3 The Company is not responsible for any expenses incurred in preparation for travel or the trip experience.
5. Trip Itinerary
5.1. The Trip itinerary is subject to change due to weather conditions, safety concerns, or other factors. The Company will make reasonable efforts to provide a comparable alternative in such cases.
6. Travel Documents
6.1. It is your responsibility to ensure that you have all the necessary travel documents, including passports, visas, and any required medical certificates, to participate in the Trip.
7. Insurance
7.1. You must obtain comprehensive travel insurance that covers trip cancellations, medical emergencies, winter sports activities and other unforeseen events. The Company is not responsible for any costs incurred due to events beyond our control.
8. Liability
8.1. The Company shall not be liable for any injuries, damages, or losses incurred during the Trip, except in cases of negligence on our part.
8.2. If you have purchased a hotel package (a “Package”), The Package Travel and Linked Travel Arrangements Regulations 2018 shall apply. We act as an agent of Balkan Holidays in their capacity as a licensed travel organiser in accordance with the Package Travel and Linked Travel Arrangement Regulations 2018, Balkan Holidays provides financial security for your accommodation option. For more information on the terms and conditions which apply to the Packages, visit: www.balkanholidays.co.uk/balkan_holidays_general/for-your-peace-of-mind.html .
9. Privacy
9.1. By booking a Trip with us, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
10. Governing Law
10.1. This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts in England and Wales.
11. Changes to Terms and Conditions
11.1. The Company reserves the right to amend these terms and conditions at any time. Any changes will be communicated to you, and your continued participation in the Trip will constitute your acceptance of the revised terms.
12. Entire Agreement
12.1. This Agreement represents the entire understanding between the Customer and the Company concerning the Trip and supersedes all prior agreements and understandings, whether written or oral.
By booking a ski trip with Off Ends Limited, an England-based company, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. If you have any questions or concerns, please contact us before booking.
13. Acceptance of Risk
13.1. Skiing and snowboarding are adventurous activities that inherently involve risks. By booking a ski trip with Off Ends Limited, you acknowledge and accept these inherent risks, which may include, but are not limited to:
a) Risks associated with snow and weather conditions, including avalanches, ice, and unpredictable changes in weather.
b) Risks associated with skiing or snowboarding accidents, including collisions with other participants, objects, or terrain features.
c) Risks associated with equipment failure, misuse, or malfunction.
d) Risks associated with physical exertion and high-altitude environments.
13.2. You understand that these risks are an integral part of the skiing and snowboarding experience, and you voluntarily assume all such risks.
13.3. While the Company takes all reasonable measures to ensure your safety, you acknowledge that the Company cannot eliminate all risks associated with skiing and snowboarding, and accidents injuries or deaths may occur despite our best efforts.
13.4. You agree to comply with all safety instructions, guidelines, and rules provided by the Company, its instructors, and the relevant ski resorts. Failure to do so may result in the termination of your participation in the Trip without refund.
13.5. You further agree to release and hold harmless Off Ends Limited, its employees, agents, and affiliates, from any and all claims, liabilities, losses, damages, costs, or expenses that may arise from your participation in the Trip, except in cases of the Company's gross negligence or willful misconduct.
By booking a ski trip with Off Ends Limited, you acknowledge that you have read, understood, and voluntarily accepted the risks associated with skiing and snowboarding as described in this section.
14. Photography and Marketing Consent
14.1. During the ski trip, Off Ends Limited may capture photographs, videos, or other forms of media content ("Media Content") that may include images of participants, including you, enjoying the Trip.
14.2. By booking a ski trip with Off Ends Limited, you hereby grant the Company the irrevocable and unrestricted right to use, reproduce, distribute, and publish the Media Content for marketing, promotional, and advertising purposes, including but not limited to:
a) Company brochures, catalogues, and promotional materials.
b) Company websites, social media accounts, and online marketing.
c) Presentations and promotional videos.
14.3. You understand that the Media Content may be used in both print and digital formats and may be shared with the public.
14.4. If you do not wish to have your image used in promotional materials, you must notify the Company in writing before the start of the Trip. However, the Company cannot guarantee that your image will not appear in Media Content captured by other participants or third parties during the Trip.
14.5. Any personal information, including images and likenesses, will be handled in accordance with our Privacy Policy.
Off Ends Limited
5-7 Buck Street
Camden Collective
London
NW1 8NJ
Last Updated: 22/02/2024